One third of all online shopping revenue is from repeat purchasers, who spend 3x more than the average single-time shoppers. Deborah Shapiro, Principal Partner of S & S Insights, details five steps to retain customers using the Loyalty Loop.
Read an excerpt from the latest episode of the podcast featuring Lara Nikola, Founder and President of Smart Sips Coffee, a WBENC-Certified brand specializing in a range of uniquely flavored gourmet coffees, decaf, lattes, cappuccinos and hot chocolates.
The pandemic shifts were significant. Maybe the most important shift was the sheer speed of innovation. Hannah Kain, President and CEO of ALOM, shares how women-owned businesses can survive in the wake of pandemic shifts -- innovate or die.
Read an excerpt from the latest episode of the podcast featuring Orion Brown, founder and CEO of Black Travel Box®, a WBENC-Certified premium, clean beauty brand catering to women of color.
Read an excerpt from the latest episode of the podcast featuring Kate McAleer, owner and founder of Bixby & Co., an artisan confectionery producer located in the historic working waterfront of Rockland, Maine.
Meet Rosa Santana, founder and CEO of the Santana Group of companies, which provide transformational outsourcing solutions to organizations across all industries in the U.S. and Mexico.
Join the WBENC Women of Color Incubator, a premier six-week program designed for Black female student entrepreneurs with idea to early-stage ventures enrolled at North Carolina A&T State University.
Meet Tammy Cohen, Founder & Chief Visionary Officer of InfoMart, Inc., a global identity and background screening company that provides the technology and data clients need to screen customers, job applicants, and contractors. Tammy shares guiding words for newly certified WBEs, her advice for new entrepreneurs, and what she views as benefits of being part of the WBENC network.
Investing in future leaders is a strategic imperative for any business. Sometimes, it includes helping employees to discover their leadership potential — and fully embrace it.
