J. Nicole Martin Lawton

J. Nicole Martin Lawton

President & CEO

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Regional Partner Organization

Women's Business Enterprise Center East

Our Story

Since 1993, Phoenix Language Services partners with its clients, including healthcare systems and businesses, in providing comprehensive language access services in over 300 languages for limited-English proficient and deaf and hard of hearing individuals. Phoenix has been the primary provider of language access services for decades. Their services include system-wide language access program development, use of their Interpreter Management System (IMS)®, a cloud-based, scheduling and management solution, deployment and access to professional, onsite and remote interpreters, translation and localization.

Job Growth

Job Growth

Working With Over 17,000 Contractors

Providing language services for large healthcare organizations and businesses.

Mission Focused

Mission Focused

Access to 300+ Languages Provided

Since 1993 for limited-English Proficient (LEP), deaf and hard of hearing communities.

Revenue Growth

Revenue Growth

40% Increase in Revenue

Between 2021 and 2024, reflecting the team's dedication to expanding access to language services.

Technology Investment

Technology Investment

$500,000+ Investment

In the Interpreter Management System (IMS)®, which is Phoenix’s cloud-based, proprietary platform that streamlines scheduling and management of interpreter services.