Ingrid Christensen

Ingrid Christensen

President

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Regional Partner Organization

Women's Business Development Center-Midwest

Our Story

INGCO International helps organizations mitigate legal risk and improve compliance through precise, culturally competent language solutions. Miscommunication with limited-English-proficient individuals—especially in healthcare, government, and manufacturing—poses significant business risks, costing U.S. healthcare over $29 billion annually (Accenture). By using certified translators and interpreters, INGCO enables clients to avoid legal claims, fines, and compliance failures. The company has supported organizations through Department of Labor audits, improved informed consent in hospitals, and helped HR teams communicate legal rights to multilingual staff. For INGCO, effective communication is not just a business function but a critical risk management strategy—transforming language barriers into bridges that protect organizations and strengthen trust across communities.

Job Growth

Job Growth

104% Growth in Interpreting since 2020

Community-focused interpreting grew 104% since 2020, driven by our recruitment of diverse linguists and focus on lesser-spoken languages aligned with refugee and immigrant population trends. They partner with state health departments and use census data to meet evolving local needs.

Revenue Growth

Revenue Growth

16% Revenue Growth Year-Over-Year

INGCO has experienced an average of 16% year-over-year revenue growth, reflecting strong demand for strategic language access services.

Technology Investment

Technology Investment

Launched 24/7 On-Demand Service

Launched 24/7 On-Demand Interpreting in 65 languages, driving 262.55% revenue growth since 2022.

Service Growth

Service Growth

95% of Clients use AI On-Demand Portal

Launched an AI-powered on-demand portal; 95% of clients now use it, reducing scheduling time by 75% through automated assignment matching.