The Gaylord Opryland Resort & Convention Center is a very large and complex property. Read below and click here for more information on ADA Accessibility, including a Resort Map with Accessibility Routes identified.
Throughout the Gaylord Opryland Resort & Convention Center all interior and exterior public spaces (each atrium, lobby, restaurant, Convention Center, etc.) are accessible to guests with disabilities. Gaylord STARS are also available to assist guests with disabilities when necessary.
Wheelchairs and Electric Scooters
Bradley Health Services is the Gaylord’s on-site provider of wheelchairs and electric scooters. The daily rate for wheelchairs is $20, and the daily rate for electric scooters is $50. Both wheelchairs and electric scooters can be delivered to guest rooms for a $10 charge. Bradley Health Services is located off the Cascades Lobby and is open daily between 9am – 7pm. For more information and to make reservations, please call 615-458-2615.
If you require mobility assistance it is recommended that you reserve your wheelchair or electric scooter at least one month prior to the event. If you arrive after 7pm it is recommended that you arrange for Bradley Health Services to coordinate with the hotel front desk so that your scooter will be available for pickup upon arrival.
Guest Room Accommodations
Guests with disabilities can relax and enjoy the luxury, comfort and modern conveniences of Gaylord Opryland’s guest rooms and suites. A warm, inviting atmosphere, combined with enticing amenities and superior service, will make our property the home-away-from-home you desire. Guest room accommodations for those with disabilities include:
• Door knock and phone alerts available by request
• Wider bathroom doors
• Roll-in showers
• Shower benches available by request
• Hand-held shower heads
• Bathroom rails
• Bed-shaker alarm available by request
• Text Typewriter (TTY) available by request
• Strobe-light fire alarm
• Phone amplifier available by request
• Closed-captioned television available by request
• Accessible vanities
If you have any additional questions, please reach out to firstname.lastname@example.org.