Advancing with the Stars: Sushumna Roy Jalajam

Each year, WBENC presents 14 women business owners with the prestigious Women’s Business Enterprise (WBE) Star Award. The WBE Star Award is the nation’s premier recognition for excellence among certified women-owned businesses, honoring female owners for their leadership skills, business success, and ability to serve as an inspiration to others.

Today, meet WBE Star Sushumna Roy Jalajam, President of Softpath System, a technology consulting and talent management firm catering to some of the largest commercial corporations and government clients nationwide.

Sushumna Roy Jalajam began her career in Talent Acquisition Management over 20 years ago. With an ability to quickly understand the workforce needs of customers, coupled with a passion for excellence in her profession, Sushumna co-founded Softpath System, LLC. Now with over 19 years in business, Softpath System is a leading technology consulting and talent management solutions provider to businesses of all sizes, including Fortune 500 corporations across the nation. 

Sushumna is “The Technologist” because she is passionate about developing technology strategies for her company and clients that consistently raise the bar. She sets the standard with her own staff of 500 employees in the U.S. and more than 800 globally, representing the industry’s best and brightest talent. Read below as Sushumna shares her company’s values, some of the challenges she’s faced as a business owner, and her proudest moment in business.

Advice from the Stars

What values have led to and continue to support your business acumen? Share your business philosophy and its influence on your success.

We are in a service industry. I have no physical assets, just people, so treating them right with respect and empowering them has led us to where we are today. The industry we are in is extremely competitive and innovative. Innovation is the key to sustaining in the tech world and to sustain we have to be very proactive and adapt. Understanding and aligning ourselves with customer goals, staying laser-focused to deliver our commitments has been the key to our success.

What are the bigger challenges and barriers you’ve faced as a business owner? How have you overcome them?

At a professional level, each time my business doubled everything seemed to break or fall apart, sales process, finance processes, management information workflow, people leaving, etc…so we take a pause and do a reset. At a personal level being a parent entrepreneur was uniquely challenging to find a work-life balance, so I had to prioritize.

What is your proudest moment in business?

There is no accomplishment too big or too small to find pride in for a business owner. Landing our first customer with our first license sale and subsequent deployment just was the proudest moment! There are many such moments; however, what stands out professionally for our business is winning the Informatica Accredited technology partner of the year award. We are like David vs. Goliath in that space of tech giants, and to be recognized just gave us a trajectory, boosted our employee morale, and opened up a world of opportunity.

About Softpath System, LLC


Softpath is an award-winning technology consulting and talent management firm catering to some of the finest commercial corporations and government clients nationwide. We provide our customers with the technology, guidance, and services they need to successfully transform their businesses around customer 360 initiatives. To put it simply we help them win big in the global marketplace!

Learn more here.



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Posted on September 30, 2019 and filed under WBE Wisdom, WBE Success Story.