Women Owned Wednesday – Garrigan’s


Company Name:  Garrigan’s Inc. DBA Garrigans.com

Founded: 1939, Incorporated 1952

WBENC Certified: 2011

HQ: Springfield, OH

Website:  www.garrigans.com

Slogan:  Erase the hassle. Highlight productivity.

Retail: B2B online

Company Background:

Garrigans.com is a third generation, family-owned office supply distributor.  Founder Albert Garrigan began as a Royal Typewriter dealer in 1939. Typewriter inventories were hard to maintain as US resources were directed to WWII efforts, so Al expanded into office supplies. Al’s son Patrick joined the company following his tour of duty in the Korean War. School supplies were a hot ticket due to the post-war baby boom. Continuing the family energy, Patrick’s wife Ileana, rocked furniture sales and interior design during the 60’s and 70’s. Their son, Joe expanded the company footprint with the acquisition of a second retail store in Kettering, Ohio. Joe added boutique retailing in the 80’s – high end fountain pens, Italian leather goods, executive gifts, and fine art supplies.

Then came the big box philosophy of “stack it high and watch it fly”. Most independently owned office supply companies in the U.S. were killed off by the mid 90’s. Garrigans.com stayed in the game by embracing technology combined with a relentless desire to provide a level of customer service your grandmother would appreciate.

Joe’s wife Julie introduced professional sales training to staff in 2003. She focused on growing online activity. Retail was eliminated in 2009 to augment online B2B sales. Julie was named CEO in 2011 and became WBENC-Certified right away.

OnTrack, a cloud-based system proven to lower costs while simplifying buying processes, was launched in 2014. Development and implementation of this program has yielded expansion to multi-state delivery.

About the Products:

OnTrack is Garrigans.com’s streamlined purchasing program for office, janitorial, breakroom supplies and furniture. . . the things that keep your business running smoothly. The reality is 80% of your business needs can be satisfied with less than 20% of the thousands of products available. Finding your company’s right 20% is key. We clear the clutter to help find YOUR balance of price and functionality. We believe collaboration empowers and strengthens both our company and the businesses we serve.

Quote from Julie on being a Women Owned business:

One big perk of female business ownership is that it provides a door toward WBENC certification. WBENC’s educational programs and networking events provide opportunity in the truest sense…….opportunity to learn, to grow your business, to support others, to dream in the presence of inspiring, innovative, successful businesswomen. 
Posted on November 30, 2016 .